We are a global leader in the customer experience lifecycle, digital transformation, and business process management.
WH combines automation, analytics, and artificial intelligence with high quality talent and deep domain expertise to achieve superior outcomes in the areas of digital customer experience, back-office processing, contact centers, and HRO solutions.
In finding the perfect balance of people and technology, we build our clients’ businesses for the future.
Innovate, optimize, and grow our clients’ businesses with the perfect balance of technology and people.
- Design experiences
- Leverage technology
- Intelligently integrate people
- Deliver data-based insights
- Maximize customer lifetime value
WHITE HERITAGE helps technology consulting, professional services, support services and outsourcing organizations of all sizes move beyond theory to practical application of industry best practices and achievement of exceptional results in the shortest possible period of time. Whether they are a hardware, software, or pure consulting business, outsourcing buyers or sellers, serving either internal or external customers, they rely on WHITE HERITAGE to help them drive growth and profitability by leveraging human capital and best practices more effectively.
Vice President, Global Partner Services – Finance Industry
WH has been very responsive and collaborative with us on both a new site launch and re-energizing an existing site
Vice President, Customer Care Europe – Finance Industry
WH is a superb partner to work with. Their vision and strategy is completely aligned to ours, which makes our partnership harmonious. The entire team is client-centric, driven, and a joy to work with.
SVP, Global Professional Services Bentley Systems
In the last six months we have seen our organizational profitability increase significantly thanks in large part to the change in practices around resource management and global resourcing of our projects
VP, Professional Services PROS
The biggest reason we engaged WHITE HERITAGE was their knowledge and their expertise in designing and building a project management office
I appreciate the proactive and matured support that WH is extending to us even under the pandemic conditions and with work-from-home arrangements. Thank you to each of the team members for their commitment to our support and deliverables. Kudos to their customer-centric mindset.
Operations Manager Bullhorn
We began working with WH because we were facing a lot of challenges within our organization. We were not organized, we were not effectively using our PSA tool and we were not delivering projects to clients on time.